How to Book: In order to book SQUASH@MGS Facilities, you (also known as the “Hirer” where context requires) will have to fill in the application forms. We reserve the right to approve or refuse an application for the booking of SQUASH@MGS Facilities. All bookings are on a first-come-first-serve basis and subject to availability.
Booking Window: You may book a SQUASH@MGS Facility up to one (1) months, but no later than one (1) day, in advance of the usage date. SQUASH@MGS reserves the right not to accept applications received later than one (1) day prior to the usage date.
Exclusive Bookings: a booking shall be considered exclusive where your application is for the use of an entire venue or facility (or where a venue or facility can be segmented to the exclusion of others, the respective segment). Exclusive bookings are calculated in blocks of one (1) hour which are inclusive of any setup, dismantling or change-over between slots.
Payment: Payment can either be made by cheque or paynow to 201502881D. Cheque must be made payable to “Conservation Capital Pte Ltd".
Miscellaneous Fees: You shall bear all staff overtime fees, cleaning fees and other miscellaneous fees in relation to the use of the SQUASH@MGS Facilities. SQUASH@MGS will advise you if there are such fees to be incurred based on your application.
Collection and Use of Data and Images.
a. By providing any information, personal or otherwise, your data (including personal data where you are an individual) / image, may be used for the purpose of planning, publicity and administering your use of SQUASH@MGS Facilities which may include the following:
i. processing your registration and/or booking of SQUASH@MGS Facilities; ii. to verify your identity and allow access to SQUASH@MGS Facilities; iii. to conduct market research, survey and/or analysis; iv. to fulfil a legal or regulatory requirement; v. to respond to your queries and/or feedback; vi.informing you of any changes to our Terms of Booking which may affect you; and vii. informing you of updates and/or developments to SQUASH@MGS Facilities.
Usage of SQUASH@MGS.
Compliance with Booking Details: You shall use the SQUASH@MGS Facility in accordance with your club booking details and timing, and shall vacate the SQUASH@MGS at the expiration of your booking timing. Such timing shall include any setup or tear-down required.
Condition of Facility: You shall leave the SQUASH@MGS Facility in the same good condition as when you first enter the same for use. You may not change the condition and/or location of equipment without our prior approval. All equipment and facilities shall be returned to their original condition and location at your expense.
Set-Up Time: Should SQUASH@MGS Facility require time for set-up, such time will form part of your booking hours. SQUASH@MGS will use best endeavours to advise you on the time required for such set up..
Conduct: You shall conduct yourself appropriately when using SQUASH@MGS Facilities. We reserve the right to remove from the SQUASH@MGS Facilities users who are difficult and/or uncooperative, or whose act and conduct we deem to be unreasonable and detrimental to the enjoyment, interests, well-being and safety of the other users. Our decision in this respect is final and we shall not be required to make any refund if you are deemed liable for such behaviour and/or conduct.
Permits & Approvals: You shall be responsible for any permits or approvals from the relevant authorities necessary for the conduct of your activity at SQUASH@MGS facilities.
Displays: You shall not display any advertisements, signs and/or banners without prior approval from SQUASH@MGS. Any unauthorized displays shall be subject to additional charges calculated on a per advertisement/sign/banner per day basis, to be advised by SQUASH@MGS.
Closure of SQUASH@MGS Facilities: We reserve the right to close the SQUASH@MGS Facility or any part therein, for any reason whatsoever, including without limitation, circumstances beyond our control or in the interest of public safety or closure is ordered by the authorities, with or without prior notice. We shall bear no liability whatsoever in respect of such cancellations. Our decision shall be final and conclusive.
Refund & Cancellation
Refund: No refund shall be given if you cancel your booking or change your booking date(s) once payment has been made. For avoidance of doubt, any request for change of booking date(s) shall be deemed a new application/booking. Cancellation Due to Unforeseen Circumstances: In event more than half of the usage of your booking of the SQUASH@MGS Facility is deemed unplayable due to inclement weather or to unforeseen circumstances, you shall be entitled to a refund paid to SQUASH@MGS. The decision on whether SQUASH@MGS facility is still playable will be decided solely bySQUASH@MGS.
Closure of Facilities: SQUASH@MGS reserves the right to close the facilities or any part thereof at any time and cancel the booking without prior notice to the hirer. SQUASH@MGS 's only liability to the hirer is limited to the refund of the Hiring Fee paid by the hirer with the exception of when SQUASH@MGS cancels the hiring in the midst of the hire period due to circumstances beyond SQUASH@MGS's control or in the interest of public safety or closure is ordered by the authorities.
Cancellation and ‘No-Show’: In event you cancel your booking, change your booking date(s) and/or fail to show up at the SQUASH@MGS Facility at the designated booking time, SQUASH@MGS reserves the right to make available for booking the unutilized booking slot.
Touting, Transferring and Conduct of Business Activities
No Touting: Touting is strictly prohibited at SQUASH@MGS Facilities.
Prohibition of Business Activities: You shall not conduct any coaching, league operation or business activities on SQUASH@MGS Facilities without our approval. SQUASH@MGS reserves the right to stop such activities and cancel your booking without refund or prior notice in event of breach.
No Transfer: You are not allowed to transfer, assign, sublet or re-sell your booking of the SQUASH@MGS Facilities (or part thereof). In event of infringement, SQUASH@MGS reserves the right to cancel the booking without refund or prior notice.
Additional Restrictions: SQUASH@MGS may impose additional restrictions on your subsequent bookings, including without limitation debarment from future bookings.
Liability and Indemnity
SQUASH@MGS shall not be liable for any damage, destruction, theft or loss of property or goods, brought into or left in any premises by you thereof or any other person, or left or deposited with any officer or employee of SQUASH@MGS for safe-keeping.
SQUASH@MGS shall not be liable for any loss due to any breakdown of machinery, failure of supply of electricity, leakage of water, fire, Governmental restriction or act of God which may cause any premises, to be closed or the hire thereof to be interrupted or cancelled.
SQUASH@MGS shall not be liable for any loss of life or property or any damage or injury suffered by the hirer of any premises or any other person by reason of the use of the SQUASH@MGS Facilities. In addition, you will not hold us and/or our agent/s liable for any personal injury or death arising from your usage of the SportSG Facilities or for any loss of or damage to your property arising from your usage of the SQUASH@MGS Facilities, except for such injury or death that is caused directly by our or our agent/s’ gross negligence.
Squash@MGS reserves the right to interpret or amend the rules and regulations of the facility at any time. Notification of such changes will be posted on www.squashmgs.com and social media channels. All users are advised to visit the site frequently for any announcements or changes to the facility.
You further undertake that if, in the course of usage of the SQUASH@MGS Facilities, you deliberately or negligently cause any injury (whether fatal or otherwise) to any person or any damage to or loss of any property of any person, you shall indemnify us if that suffering person makes claims or takes actions against us or if we have to pay for costs or expenses in relation to the same. You shall be liable for any damage to the Facilities or any part thereof or to any fitting, equipment or other property therein. You shall pay for any damage (including any accidental damage) to the SQUASH@MGS Facilities caused by any act or neglect of yourself, your employees, agents or any person authorised by you to be on the premise. SQUASH@MGS reserves the right to determine, amend, add to, delete from or vary the terms and conditions contained in herein without prior notification.